Returns & Exchanges
30-Day Money-Back Guarantee
We provide a 30-day money-back guarantee on all purchases made through our website. If you find that our product doesn't meet your expectations or doesn't align with your needs within this period, you are eligible for a full refund, no questions asked.
Refund Policy
At Edge, we strive to ensure your complete satisfaction with our products. Our Refund Policy outlines the processes and conditions under which refunds are managed.
Returns
We regret to inform you that we do not accept returns. To qualify for a refund, please provide proof of purchase, such as an order number, and ensure that your order has not been fulfilled, shipped, or delivered.
Refunds (if applicable)
If you find yourself unsatisfied with your Edge purchase, you have the option to return the product within 30 days of receipt for a full refund, exchange for an item of similar value, or credit note. Products must be in their original condition, clean, and undamaged.
If your Edge product arrives scratched or damaged, you may be eligible for a replacement. Simply provide photo proof of the damage within 48 hours of delivery.
For malfunctioning products, we offer replacement devices rather than refunds. However, if you encounter compatibility issues with your device and seek a refund or replacement, please reach out to our team at support@edgereviews.io. Our dedicated support staff will assist you in resolving any issues promptly.
In the rare event that your Edge product remains non-functional even after contacting our support team, you may qualify for a refund. Once approved, you will receive an email notification confirming the refund process, which typically takes 2-4 days for the credit to be applied to your original method of payment.
Warranty
Rest assured, if your Edge product ceases to function under normal use within the warranty period, you are entitled to a free replacement. Simply contact us at support@edgereviews.io for prompt assistance.
Late or Missing Refunds (if applicable)
If you haven’t received your refund yet, we recommend first checking your bank account. Please allow for some processing time before the refund is officially posted. If the refund still hasn't appeared, contact your credit card company and bank. If the issue persists, don’t hesitate to reach out to us at support@edgereviews.io for further assistance.
Exchanges
We do not facilitate exchanges at this time.
Shipping
As we do not accept returns, shipping information is not required.
Contact Us
For any inquiries about our privacy practices, questions, or complaints, please don't hesitate to contact us via email at support@edgereviews.io. Our team is dedicated to ensuring your satisfaction and resolving any concerns you may have.